Please read these Terms and Conditions ("Terms") carefully before using the
AvaBooks service. By accessing or using AvaBooks, you agree to be bound by these Terms. If you do not agree
with any part of these Terms, you must not use the AvaBooks platform.
Scope of Services
AvaBooks is a digital platform that provides tools for receipt processing and financial
insights. Our service allows users to upload receipts and financial documents, which AvaBooks then scans and
analyzes to present aggregated data, spending analytics, and other insights. AvaBooks is not an accounting firm, tax advisor, or financial advisor, and the
information provided through the platform is for informational purposes only. We do not offer official accounting services, tax preparation, or
personalized financial advice. Users should consult professional advisors for accounting or tax matters, as
AvaBooks’ role is limited to facilitating data organization and analysis based on the documents you
upload.
User Responsibilities
By using AvaBooks, you agree to the following responsibilities and obligations as a
user:
Legitimate Documents Only: You are
responsible for ensuring that all receipts and financial documents you upload to AvaBooks are lawfully
obtained and pertain to legitimate transactions. You must not use AvaBooks to store or process any
illegal, fraudulent, or unauthorized documents. Using the service for unlawful purposes or with illicit
content is strictly prohibited and can result in account termination.
Accuracy of Uploaded Data: AvaBooks uses automated
systems (including OCR and AI technologies) to extract information from your uploaded receipts. While we
strive for accuracy, these automated processes may occasionally produce errors or omissions. You are
responsible for reviewing the scanned data and verifying its accuracy. If you notice any inaccuracies or
mistakes in the data extracted from your receipts, you must correct them or notify AvaBooks of the
issue. AvaBooks is not liable for errors in data extraction, and you agree to use your best judgment in interpreting the results.
Use of Insights: Any financial insights,
summaries, or analytics provided by AvaBooks are meant to assist you in understanding your expenses and
financial patterns. However, all decisions made based on these insights are your
own responsibility. AvaBooks does not guarantee that following any
suggestions or insights will result in any particular outcome (such as saving money or receiving a tax
benefit). You agree that AvaBooks will not be held liable for any financial decisions or actions you
take (such as budgeting choices, investments, or tax filings) based on the information provided by the
service.
Account Security: You are responsible
for maintaining the confidentiality of your account credentials and for all activities that occur under
your account. You agree to use a strong password and keep it secure. If you become aware of any
unauthorized access or use of your account, you must immediately inform AvaBooks. AvaBooks will not be
liable for any loss or damage arising from your failure to secure your account.
Compliance with Laws: Users must comply
with all applicable laws and regulations when using AvaBooks. This includes data protection laws,
financial reporting requirements, and any sanctions or export controls related to the use of encryption
or international data transfer (as applicable). You must not use AvaBooks in violation of any laws, and
you are solely responsible for any consequences of illegal use of the platform.
Subscription & Payment
AvaBooks operates on a subscription-based model, with a free trial option for new
users. By creating an account or using the service beyond the free trial, you agree to the pricing, billing,
and payment terms as outlined below:
Free Trial: AvaBooks offers a one-time
free trial to new users, which includes up to 10 document uploads at no charge. The free trial is
intended to allow you to evaluate the service. After you have uploaded 10 documents (or once the trial
period expires, if a time limit is specified), you will need to upgrade to a paid subscription plan to
continue using the service’s full functionality. Unused uploads during the free trial do not carry
over once the trial ends. We reserve the right to modify or discontinue the free trial offer at any
time, without prior notice, but any such changes will not apply retroactively to users already in a
trial.
Subscription Plans: AvaBooks offers three paid
subscription plans (for example, Basic, Pro, and Premium plans) to
cater to different usage needs. Each plan comes with a specific monthly document upload limit and
feature set, as described on the AvaBooks website. By selecting a plan, you agree to pay the
subscription fees associated with that plan. All fees are stated in U.S. dollars (unless otherwise
specified) and are exclusive of applicable taxes. You are responsible for any taxes or duties (such as
VAT or sales tax) applicable to your subscription purchase, which may be added to the billed amount as
required by law.
Billing and Auto-Renewal: Paid subscriptions are
billed on a monthly cycle (every 30 days) from the date of your initial subscription. Subscriptions automatically renew at the end of each billing cycle
unless canceled or downgraded before the next renewal date. By entering into a subscription,
you authorize AvaBooks (or its third-party payment processor) to charge your provided payment method
(such as a credit card) for the monthly subscription fee on a recurring basis. If the payment method on
file fails or is declined, AvaBooks may suspend your account until you update your payment information
and the charges are successfully processed. It is your responsibility to keep your billing information
current and accurate.
Cancellation: You may cancel your subscription at
any time by accessing your account settings or contacting AvaBooks customer support. If you cancel, you
will continue to have access to your subscribed features until the end of the current billing period.
No further payments will be charged after a cancellation, but
fees already paid for the current billing cycle are
non-refundable (except where required by law or explicitly stated otherwise). We do
not provide prorated refunds for partial months unused when a subscription is canceled mid-cycle. To
avoid being charged for the next period, you must cancel before your subscription renews.
Refund Policy: In general, all charges are final and non-refundable. AvaBooks does not offer refunds or
credits for any partial-use periods, unused document upload balances, or unused time remaining in your
subscription after cancellation. The only exceptions to this policy are where required by applicable law
or if a refund is explicitly promised to you by AvaBooks in writing. For example, if a technical issue
on our end significantly disrupted the service or if you were mistakenly charged twice, we may, at our
discretion, issue a refund or credit. Any refund requests must be submitted to AvaBooks support and will
be evaluated on a case-by-case basis. Once a payment is processed, you agree that AvaBooks has fulfilled
its primary service obligation for that billing period. Chargebacks or payment
disputes initiated with your bank or credit card provider without first
attempting to resolve with AvaBooks are considered a violation of this Payment policy and may result in
immediate account suspension.
Changes to Fees: AvaBooks reserves the
right to change the subscription fees or introduce new fees for additional services in the future. If
the price of your subscription plan changes, AvaBooks will provide you with at least 30 days’
advance notice via email or through the service. New pricing will take effect at the start of the next
billing cycle following the notice period. If you do not agree to a fee change, you must cancel your
subscription before the new fees apply. Continued use of AvaBooks after the price change takes effect
constitutes your agreement to pay the updated amount.
Data Handling & Privacy
Your privacy and the security of your data are important to us. By using AvaBooks,
you acknowledge and consent to the collection, use, and disclosure of your data as described in these Terms
(and further detailed in our Privacy Policy). The key aspects of our data handling practices are outlined
below:
Data Collected: AvaBooks collects
certain personal and financial data necessary to provide the service. This includes:
Contact Information: Your phone number
(for WhatsApp integration) and/or your Telegram username or account ID (for Telegram integration), and
your email address and name as provided during account registration. We may also collect other contact
details if you provide them (for example, if you contact support).
User Content (Receipts and Financial Documents): The images or files of receipts, invoices, or other financial documents that you upload
to the platform or send to us via integrated services (WhatsApp/Telegram). These documents may contain
transaction details, merchant names, dates, amounts, and other financial information.
Financial Data and Analytics: Any
financial information derived from your uploaded documents, such as totals, categories of spending,
budgets, or other analytics that the service provides.
Usage Data: Information about how you
use the service (e.g., features used, time spent, errors encountered) and device information (e.g.,
browser type, operating system) may be collected to improve the service and for security
monitoring.
Use of Data: The data you provide is
used solely for the purpose of delivering and improving the AvaBooks service. Specifically:
AvaBooks processes your receipt images and documents using advanced text
recognition and machine learning techniques (including third-party AI services like OpenAI) to extract
relevant information and generate financial insights. This means the content of your documents
may be transmitted to and processed by OpenAI’s systems to perform OCR (optical character recognition) and data analysis. AvaBooks shares only
the necessary information (such as the image or text of the receipt) with OpenAI for processing; this is
done automatically when you upload a document or send it via an integration.
If you choose to use the WhatsApp or Telegram integration to upload receipts,
those receipts and messages will pass through those third-party platforms. By
using these integrations, you consent to the transfer of your data via the WhatsApp or Telegram
services, which are governed by their own privacy policies and use end-to-end
encryption in the case of WhatsApp. AvaBooks uses these platforms as a convenience for users, but we do
not control their systems. We only receive the data you send to our official WhatsApp number or Telegram
bot in order to incorporate it into your AvaBooks account.
AvaBooks may use your contact information (email or messaging
handles) to send you service-related notifications, such as alerts when analysis is complete, monthly
reports, updates about new features, or responses to customer support inquiries. We may also send
promotional emails or messages, but you will have the option to opt out of marketing
communications.
Aggregated and Anonymized Data: AvaBooks may compile anonymized and
aggregated data from multiple users (e.g., average spending in certain categories) for analytical or
marketing purposes. Such aggregated data will not identify you personally and is used only to understand
trends or improve our services.
Data Security: AvaBooks is committed to protecting
your data. We employ industry-standard security measures, including encryption
in transit and at rest, to safeguard the personal and financial information you share with
us. Specifically, data transmitted between your device and AvaBooks servers is encrypted using HTTPS
(SSL/TLS), and we plan to (or do) encrypt sensitive data (like
receipt images and extracted text) in our databases. We regularly update our systems and practices to
address security vulnerabilities and protect against unauthorized access. However, no method of
transmission over the Internet or electronic storage is completely secure, so while we strive to protect
your personal data, we cannot guarantee its absolute security. You acknowledge that you provide your data at your own risk and that AvaBooks is not liable
for security breaches beyond our reasonable control (especially breaches that may occur in third-party
services like WhatsApp, Telegram, or OpenAI).
Third-Party Data Sharing: As mentioned, we share
data with third-party service providers only as necessary to operate the
AvaBooks service. This includes sharing receipt data with OpenAI for processing and using
WhatsApp or Telegram to receive your documents if you opt for those methods. All third-party providers
are required to handle your data securely and only for the purposes of providing their services to
AvaBooks (per our agreements with them). Nonetheless, these third parties have their own terms of
service and privacy policies, and AvaBooks is not responsible for the practices
of those third-party services. By using AvaBooks, you also agree to the terms of
service of WhatsApp and/or Telegram when sending data through those platforms. We recommend reviewing
those terms and privacy policies to understand how they treat your data.
User Control of Data: You retain ownership of the
content (receipts and documents) you provide to AvaBooks. You have control over
your data and can access, download, or delete your receipts and financial
information through your account dashboard or by contacting AvaBooks support. Specifically, you
may:
Access and Portability: View and
download the receipts and related data you have stored in AvaBooks at any time.
Correction: Edit or correct any
personal information in your profile, and correct or annotate the data extracted from receipts if you
find errors.
Deletion: Delete individual receipts or
your entire dataset from AvaBooks. You also have the right to delete your account entirely, which will
remove your personal information and uploaded documents from our active systems (subject to the
retention policy below). Note that deleting your data or account is irreversible – once deleted,
we cannot recover this information.
Opt-Out: If you wish to opt out of
certain data processing (for example, you no longer want your data processed by our AI features), your
option would be to stop using those features or to discontinue use of the service, as those processing
activities are integral to how AvaBooks functions. You may also withdraw consent for us to contact you
for marketing at any time.
Data Retention: AvaBooks retains user data for as
long as your account is active and your subscription is in effect, in order to provide you with ongoing
access to your historical receipts and analytics. If you cancel your subscription or your account
becomes inactive, we will retain your data for a limited period. Our standard
retention policy is to keep user data for up to two (2) years after a
subscription ends or after the last user activity. This retention period allows users who return or
re-subscribe within that time to recover their prior data, and it may be necessary for legal, tax, or
accounting purposes. After the retention period, or upon your request, AvaBooks will securely delete or
anonymize your personal data. Please note that backup copies of data might persist for a short time in
our disaster recovery systems, but these are also purged periodically. Additionally, AvaBooks may retain
anonymized data (stripped of personal identifiers) indefinitely for statistical analysis and service
improvement.
Privacy Policy: These Terms include a summary of
data practices for convenience, but please also review our Privacy
Policy (available on our website) for more detailed information on how we
collect, use, store, and protect your personal data. The Privacy Policy is incorporated into these Terms
by reference. By agreeing to these Terms, you also agree to the Privacy Policy.
Liability Limitations
AvaBooks provides its platform and services "as is" and, to the fullest
extent permitted by law, disclaims certain liabilities and makes no warranties. By using AvaBooks, you
acknowledge and agree to the following limitations of liability:
No Warranty on Accuracy: AvaBooks makes
no guarantees that the data extraction from receipts or the
analytical insights provided will be 100% accurate or error-free. While we endeavor to achieve high
accuracy and reliability, the service relies on technology (such as OCR and AI) that can sometimes
misinterpret or omit information. Use the information from AvaBooks at your own
risk. It is your responsibility to cross-check important data. AvaBooks
disclaims any liability for errors or omissions in the content processed or the insights
generated.
Not Financial Advice: All information and outputs
provided by AvaBooks (such as spending reports, budget suggestions, or trend analysis) are for
informational purposes only and do not constitute professional
advice. AvaBooks is not liable for any
actions you take based on this information. Any financial losses, missed opportunities, or other damages
resulting from decisions made in reliance on AvaBooks’ data or insights are solely your
responsibility.
Service Availability: AvaBooks does not guarantee
that the platform will be available at all times, uninterrupted, or free from defects. Occasional downtime may occur for maintenance, updates, or due to
unforeseen technical issues. We strive to keep the service up and running smoothly, but all online
services experience occasional disruptions. AvaBooks shall not be held liable for any loss of data, revenue, or other harm that may result from an
interruption or cessation of service, technical delays in processing documents, or any errors in
transmission.
Limited Liability: To the maximum extent permitted
by applicable law, AvaBooks (including its parent company, officers, directors, employees, and agents)
will not be liable for any indirect, incidental, special, consequential, or
punitive damages arising out of or relating to your use of or inability to
use the service. This includes, without limitation, damages for loss of profits, loss of data, business
interruption, personal injury, or emotional distress, even if we have been advised of the possibility of
such damages. In jurisdictions that do not allow the exclusion of certain warranties or limitation of
liability for incidental or consequential damages, our liability will be limited to the greatest extent
permitted by law.
Cap on Liability: In all cases, AvaBooks’
total cumulative liability to you for any claims arising out of or relating to these Terms or the
service is limited to the amount of fees you paid to AvaBooks in the 3 months
immediately prior to the event giving rise to the liability (or, if you are
on the free trial or a free tier, $0). This limitation applies collectively to AvaBooks, its affiliates,
and their respective directors, officers, employees, and agents. This means that if, for example, you
have paid $30 in subscription fees over the three months before a claim, the maximum compensation you
could seek from AvaBooks is $30.
User’s Liability & Indemnification: You
agree that if your misuse of AvaBooks, violation of these Terms, or infringement of any law or
third-party right causes harm to AvaBooks or results in a claim against us, you
will indemnify and hold AvaBooks harmless from any such claims,
liabilities, damages, or expenses (including reasonable attorneys’ fees). This includes, for
example, if you upload illegal content and it causes us legal trouble, or if you use the service in a
way that inflicts technical harm. We will notify you promptly of any such claim and cooperate in good
faith to defend it, but we reserve the right to assume our own defense and settlement.
Third-Party Services Disclaimer: AvaBooks
integrates with or relies on third-party services (such as WhatsApp, Telegram, and OpenAI) to function.
While we select reputable partners and strive to maintain secure integrations, AvaBooks has no control over and assumes no responsibility for the availability, accuracy, security, or functionality of services provided by third
parties. We likewise are not responsible for any data breach, loss, or change in those external services
that might affect your data. Your use of third-party services may be subject to those third
parties’ terms and privacy policies, and it is your responsibility to review them. AvaBooks
disclaims any liability for losses or damages arising from the actions or inactions of third-party
providers.
No Warranty (Disclaimer): To the fullest extent
allowed by law, AvaBooks disclaims all warranties of any kind, whether express, implied, or statutory, relating to the service. This
includes any implied warranties of merchantability, fitness for a particular purpose, title,
non-infringement, and any warranties that may arise from course of dealing or usage of trade. AvaBooks
does not warrant that the service will meet your specific needs, achieve any intended results, be
compatible or work with any other software, systems or services, or be secure, or that any defects or
errors can or will be corrected.
Governing Law & Dispute Resolution
This Agreement and any dispute or claim arising out of or in connection with these Terms or your
use of AvaBooks shall be governed by and construed in accordance with the laws of the United States and the
State of Delaware, without regard to its conflict of law principles. While AvaBooks is accessible to users in various jurisdictions, we choose Delaware law to
govern these Terms, as AvaBooks is (or is operated by) a Delaware-organized entity.
In the interest of resolving disputes in a cost-effective and timely manner, you and
AvaBooks agree to the following dispute resolution process:
Informal Resolution: In the event of
any dispute or claim between us, you agree to first contact AvaBooks at our support or legal contact
(provided on our website) to attempt to resolve the issue informally. We will likewise attempt to
resolve the dispute informally by contacting you. Both parties agree to engage in good-faith discussions
for at least 30 days to attempt to resolve the dispute amicably before proceeding to formal
resolution.
Arbitration Agreement: If we are unable to resolve
a dispute informally, you and AvaBooks agree that all disputes (except those
excluded below) shall be resolved by binding arbitration. Arbitration is a process in which
a neutral third-party arbitrator, rather than a judge or jury, resolves the dispute. You are thus waiving the right to a trial by jury and to participate in a class
action with respect to any disputes arising under these Terms. The arbitration shall
be conducted in English and administered by a reputable arbitration organization (such as the American
Arbitration Association, AAA) under its rules for
consumer disputes. The arbitration may be conducted via document submission, telephone, or video
conference, in lieu of in-person appearances, unless an in-person hearing is required by the arbitrator.
The location of any in-person arbitration hearing shall be in the State of Delaware, unless otherwise
agreed by both parties or required by the AAA rules.
Arbitration Exceptions: This
arbitration agreement does not require arbitration of the following types of claims: (a) individual
claims in small claims court (if within that court’s jurisdiction and proceeding on an individual
basis); (b) claims for injunctive relief or other equitable relief in a court of law to prevent actual
or threatened misuse, piracy, or violation of AvaBooks’ intellectual property or trade secrets;
and (c) if applicable laws prohibit arbitration of certain claims or allow you to pursue a remedy in a
governmental agency, those exceptions will apply to the extent of that law.
Costs of Arbitration: Each party will
be responsible for their own attorneys’ fees and costs in arbitration, unless the arbitrator finds
that a claim was frivolous or brought in bad faith, in which case the arbitrator may award the
prevailing party its reasonable fees and costs. The filing fees and arbitrator costs will be split
between the parties as per the applicable arbitration rules, though the arbitrator may reassign costs in
the award as appropriate under law.
Confidentiality of Proceedings: Any arbitration
(or court action, if allowed) will be confidential, and
neither you nor AvaBooks may disclose the existence, content, or results of any arbitration except as
may be required to prepare for or conduct the arbitration, or as required by law.
Finality: The arbitrator’s
decision shall be final and binding on all parties, and judgment on the arbitration award may be entered
in any court of competent jurisdiction.
Opt-Out: We recognize that arbitration may not
suit everyone. You have the right to opt out of the
arbitration agreement by sending us written notice of your decision to opt out within 30 days of first
accepting these Terms (such notice must include your name, address, the email associated with your
AvaBooks account, and an unequivocal statement that you opt out of arbitration). If you opt out, or if
this arbitration agreement is found unenforceable by a court of competent jurisdiction, then the
exclusive jurisdiction and venue described below will govern any disputes.
Exclusive Jurisdiction: If arbitration
is not enforceable or you opt out, you agree that any litigation against AvaBooks may only be initiated
in the federal or state courts located in the State of Delaware. You and AvaBooks consent to venue and
personal jurisdiction in Delaware, and you waive any objections to such jurisdiction or venue (without
prejudice to either party’s ability to remove to a federal court if permissible).
Governing Law: In all cases, whether a dispute is
resolved in arbitration or in court, the law of Delaware will apply, as stated above. If you are a consumer residing in a jurisdiction with
mandatory consumer protection laws that conflict with Delaware law on a specific issue, nothing in these
Terms is meant to deprive you of those protections, and in such cases those specific provisions of local
law may override the chosen Delaware law.
Miscellaneous Provisions
Modification of Terms: AvaBooks
reserves the right to modify or update these Terms & Conditions at any time. If we make material
changes, we will notify users by email or by posting a notice on our site prior to the change becoming
effective. The updated Terms will be indicated by an updated "Last Updated" date at the top.
By continuing to use the service after new Terms take effect, you agree to be bound by the revised
Terms. If you do not agree to the changes, you must stop using AvaBooks and, if applicable, cancel your
subscription.
Termination: AvaBooks may suspend or
terminate your access to the service at any time, with or without notice, if you violate these Terms or
if we suspect misuse of the platform. Upon termination, your right to use the service will immediately
cease, and we may delete your data in accordance with our data retention policy. If you choose to
terminate your account or subscription, the provisions in these Terms that by their nature should
survive termination (such as liability limitations, arbitration agreement, and governing law) will
remain in effect.
Entire Agreement: These Terms &
Conditions (along with the Privacy Policy and any additional guidelines or policies provided by AvaBooks
within the platform) constitute the entire agreement between you and AvaBooks regarding the use of the
service and supersede any prior agreements or understandings (whether oral or written) relating to the
same subject matter. Any waiver of any provision of the Terms will be effective only if in writing and
signed by an authorized representative of AvaBooks.
Severability: If any provision of these
Terms is found by an arbitrator or court of competent jurisdiction to be invalid, illegal, or
unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining
provisions of these Terms will remain in full force and effect. The invalid provision will, at the
election of AvaBooks, be amended and interpreted so as to best accomplish the objectives of the original
provision to the fullest extent allowed, or if amendment is not possible, deemed severable from these
Terms.
No Waiver: AvaBooks’ failure to
enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Any waiver of any provision of these Terms by AvaBooks on one occasion shall not imply or constitute a
waiver of the same or any other provision on any other occasion.
Contact Information: If you have any questions,
concerns, or feedback about these Terms & Conditions or the AvaBooks service, please contact us at:
support@avabooks.org (for customer support) or legal@avabooks.org (for legal inquiries). We will respond to
legitimate inquiries as promptly as possible.
By using AvaBooks, you acknowledge that you have read, understood, and agree to these
Terms & Conditions. Thank you for trusting AvaBooks with your receipt management and financial
insights.